Careers

CSA - Information Kiosk, Crewe

Overview: We are looking for a highly motivated, flexible, and very customer focused person to join our Station Team at Crewe working in the Information Kiosk and undertaking Despatch duties. This position involves providing the highest possible level of service to our customers and working to the exacting safety standards critical to this role.

Accountabilities: You will be working various turns of duty including weekends and bank holidays. You will look smart, providing information and assistance to all customers in a professional manner.

Competencies: Core behaviours | Giving and receiving effective and valuable feedback, People behaviours | Motivating self and others, People behaviours | Being a great team player, People behaviours | Giving brilliant customer service, Core behaviours | Developing a team/individual/self to improve performance, Backing our bid | Commercial awareness, Core behaviours | Challenging appropriately (team, business and upwards), People behaviours | Dealing with difficulties, People behaviours | Embracing change